FAQ
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Can I use my insurance?
Yes! We accept many of the major health insurances, such as Blue Cross Blue Shield of Rhode Island (and other Blue Cross plans as well), United Healthcare and other Optum-based plans, Student Resources, Aetna, Cigna, Tufts, Harvard Pilgrim, and Neighborhood Health Plan.
We accept state-based Neighborhood Healthcare and United Healthcare plans. We also accept Tufts Public health plans. We are not able to accept the “Anchor card” only.
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How much will therapy services cost?
Everyone’s insurance plan is different so checking with your insurance directly is the best way to avoid surprise costs. Ask if you have a copay, co-insurance, or deductible that applies to mental health therapy/ behavioral health services.
After filling out office paperwork and providing details of your insurance, in some cases we may be able to provide an estimate of anticipated costs.
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How much will psychological or neuropsychological testing cost?
Testing can be very expensive depending on your plan. For some plans, costs are covered 100%, yet other times deductibles or other cost sharing may apply. You may want to check on possible costs to avoid unexpected bills. Please contact your insurance to check on your responsibility for costs that result from services the office submits to your insurance. Ask about psychological/neuropsychological testing. You want to know if you have any copay, co-insurance, or deductible that applies. If so, what is the amount?
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How can I get started?
To get started, please reach out by sending a message (see the “get started” button on top right of webpage) with your name and the type of service you are interested in and for what reason, such as “I am seeking therapy for support with my anxiety” or “I am seeking testing for ADHD.”
Please share what insurance type you have, such as “Blue Cross of RI”
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What happens once I reach out to the office?
The process of selecting a provider for your mental health needs is an important one. We would like you to know what to expect once you reach out. After you contact the office by email or website message, we will send an invitation to complete all office consent forms, insurance information, and form of payment. These come via an email invitation from Silvers Psychology and Wellness LLC Client Portal via Simple Practice. We ask you complete all items we sent you in your portal. This portal is an easy, fast, and secure way to get you onboarded at the office. No special technical skills are required as it is designed to be user friendly.
We can then set up your first appointment! If you have any questions about the paperwork feel free to send over a quick email and we will get back to you as soon as we can.
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The testing/assessment process
Psychological/neuropsychological testing is done over a series of appointments. This may include intake appointments as well as the testing, which is always done in-person due to the “hands on” nature of some of the testing tasks. Preparation of your feedback and written report from an assessment is a complex process and may differ from medical “tests” when you see your results before your doctor reviews them. The last step in the process is therefore meeting with the provider to explore findings, discuss any diagnoses that may apply, and review possible next steps. Finally, you will receive a written report of assessment information. Many times, people share the written report with their therapist, primary care providers, mental health prescriber, college, or child’s school to assist in treatment planning, or justify needs for academic supports and accommodations.
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Why is a credit card needed for holding a spot for an appointment?
A credit/debit card is held on-file for any payments with your insurance or any fees which might apply. Also, to respect the time of providers any missed appointments or late cancellations may result in fees. Your card is processed via Stripe and information kept secure. The office does not have access to your entire card number.
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Where are you located?
We are located in Warwick, close to highway access. We also offer telehealth services to those in RI as well as other select states based on service and clinician.